Feedback

Feedback is about sharing your reactions to another party's ideas, feelings or behaviour.  It is a way of letting people know, to what extent they are furthering the objectives of the business.

Without feedback people are 'blind' and will work on their own assumptions of how they are performing to meet business needs.

It is probably the most powerful, yet under-used and ill-used management tool.   In a culture where openness is valued, employee feedback will be a reguar occurance and staff will feel more motivated, involved and willing to contribute.

This activity looks at what Feedback is, why it matters, the key indicators and behaviours associated with Feedback and includes suggestions for improvement at the individual and team levels.