Difference Management

"Strength lies in differences, not in similarities." - Stephen Covey

Difference management is respecting the different needs and motivations of people and relating to them in ways they find rewarding.

If differences are not managed and kept in check they can lead to conflict, dysfunctional teams, inefficiency and wasted effort.

Individuals and teams inherently have differences, but when managed effectively these differences can become complimentary to each other and  facilitate a common synergy.

Difference Management is a highly important management skill.

This activity looks at what Difference Management is, why it matters, the key indicators and behaviours associated with Difference Management and includes suggestions for improvement at the individual and team levels.